GLENDA B.
RICHMOND, VA
Timothy, thank you so much for the awesome suite you found for my family. Not only did you secure our comfort, but also the comfort of my 82 year old father. We will definitely contact you as our next vacation approaches
LYNNETTE P.
KANSAS CITY, MO
When I needed to take my daughter on a college visit to New York, Timothy put together the trip for us. We went to Albany NY and travel by car to the college in New Hyde Park, and Mr. Smalls made sure taxi service was waiting for us when we arrived at 1am to take us to the hotel for the night. When the hotel accommodations at the Days Inn were misrepresented, the room issued to me upon my arrival was not only not the room type I reserved, broken furniture, mold in the bathroom. It did not meet fire safety code; smoke detectors ripped from the ceiling. A call to Mr. Smalls at 2am resulted in the room charge voided and better accommodations acquired at the Quality Inn. I received spectacular service late at night.
Additionally, Mr. Smalls made arrangement for Enterprise to pick us up at the hotel to rent a car for the day. All arrangements were already done , all I had to do was drive. Additionally Mr. Smalls sent me GPS map service from Albany to the college, I did not have to worry about fumbling with my cell phone to get directions. I cannot thank him enough for putting the trip together for us. He put it all together; air travel, rental car, hotel reservation. Plus provided concierge service to ease our travel needs, GPS maps, restaurant reservations and was always available to deal with the unexpected. Thanks to The Wheeling Traveler.
HALENA R.
KANSAS CITY, MO
Words can't describe enough the type of service I received from The Wheeling Traveler. Very professional, clear communication, attention to detail. He provided concierge level of service for the entire duration of my trip. I never had to worry about any of my travel needs, Timothy was with me all the time. I'm definitely going back there again for all of my future travel needs.
LORRAINE B.
WASHINGTON, D.C.
I usually book my own travel arrangements, but there have been several times that I could not find a hotel within my budget, and Tim worked his magic and helped me find affordable accommodations. I decided at the last minute to attend a family reunion, and all of the reserved rooms were booked. It was impossible to find an affordable hotel because it was summer in the Virginia Beach area, when prices are usually very high. Somehow Tim was able to book an upscale suite at an Embassy Suites, and it was very affordable. I was really pleased with both his professional customer service and the great accommodations. I would highly recommend Tim for your travel plans.
RHONDA H.
PHILADELPHIA, PA
The Wheeling Traveler was totally awesome in professionalism and knowledge of travel systems. We recently booked a trip to Mexico. They handled everything! Every detail, down to calling us in Mexico to assure we were safe and to check if there would be any further assistance they could offer. This was our first time using them. We are going to use Timothy for future travel.
JIM & PATTI F.
STATE COLLEGE, PA
We certainly appreciate your help. We feel we owe you more. Your help has made all the difference. I was starting to get an ulcer over this. What you planned for Gilbraltar was great! I think all I can handle is packing. Please use any or all of my emails to post to your web site as recommendation for your service. You are a lifesaver and I could go on to embellish your helpfulness, but I was waiting till we get back and even post some pictures from our digital camera. Thanks again.
MICHELE F.
LINCOLN CITY, OR
I found Timothy on a business Facebook page when I was seeking information on a 2013 Christmas Cruise for our extended family. He and I started conversing and discussing details for that cruise. He was attentive, competent, credible and extraordinarily helpful. He asked the right questions for me and he gave prompt and very knowledgable answers. In the interim I was also making other travel plans. Mr. Smalls met my every need with such concise accuracy and quick organization he literally took the trip totally under control and got me to my destination for an extended vacation in the Caribbean. He handled air flights, luggage and my lack of accessibility to long distances between connections. He handled lodging, too. I have yet to find as aspect of travel that Timothy will not/cannot handle. My business relies on Customer Service and professional salesmanship. I found the very same emphasis on these attributes, and more, from Timothy. There wasn't a question he couldn't answer or wasn't willing to find details for me. My travel has never been handled with such complete service and friendliness. With such care and attention I feel that I personally know Mr. Smalls and could ask him anything about travel arrangements. As a former school administrator I am a detailed and goal oriented business owner. I don't want anything left to chance. Timothy simply took over all that I needed and/or even anticipated. I am so pleased to have found him I would most certainly refer every traveler to him. His knowledge is up-to-date, competitive and carefully presented. From my conversations with him I understand he is always updating his skills and knowledge which is essential in all business ownership.
RICHMOND, VA
Timothy, thank you so much for the awesome suite you found for my family. Not only did you secure our comfort, but also the comfort of my 82 year old father. We will definitely contact you as our next vacation approaches
LYNNETTE P.
KANSAS CITY, MO
When I needed to take my daughter on a college visit to New York, Timothy put together the trip for us. We went to Albany NY and travel by car to the college in New Hyde Park, and Mr. Smalls made sure taxi service was waiting for us when we arrived at 1am to take us to the hotel for the night. When the hotel accommodations at the Days Inn were misrepresented, the room issued to me upon my arrival was not only not the room type I reserved, broken furniture, mold in the bathroom. It did not meet fire safety code; smoke detectors ripped from the ceiling. A call to Mr. Smalls at 2am resulted in the room charge voided and better accommodations acquired at the Quality Inn. I received spectacular service late at night.
Additionally, Mr. Smalls made arrangement for Enterprise to pick us up at the hotel to rent a car for the day. All arrangements were already done , all I had to do was drive. Additionally Mr. Smalls sent me GPS map service from Albany to the college, I did not have to worry about fumbling with my cell phone to get directions. I cannot thank him enough for putting the trip together for us. He put it all together; air travel, rental car, hotel reservation. Plus provided concierge service to ease our travel needs, GPS maps, restaurant reservations and was always available to deal with the unexpected. Thanks to The Wheeling Traveler.
HALENA R.
KANSAS CITY, MO
Words can't describe enough the type of service I received from The Wheeling Traveler. Very professional, clear communication, attention to detail. He provided concierge level of service for the entire duration of my trip. I never had to worry about any of my travel needs, Timothy was with me all the time. I'm definitely going back there again for all of my future travel needs.
LORRAINE B.
WASHINGTON, D.C.
I usually book my own travel arrangements, but there have been several times that I could not find a hotel within my budget, and Tim worked his magic and helped me find affordable accommodations. I decided at the last minute to attend a family reunion, and all of the reserved rooms were booked. It was impossible to find an affordable hotel because it was summer in the Virginia Beach area, when prices are usually very high. Somehow Tim was able to book an upscale suite at an Embassy Suites, and it was very affordable. I was really pleased with both his professional customer service and the great accommodations. I would highly recommend Tim for your travel plans.
RHONDA H.
PHILADELPHIA, PA
The Wheeling Traveler was totally awesome in professionalism and knowledge of travel systems. We recently booked a trip to Mexico. They handled everything! Every detail, down to calling us in Mexico to assure we were safe and to check if there would be any further assistance they could offer. This was our first time using them. We are going to use Timothy for future travel.
JIM & PATTI F.
STATE COLLEGE, PA
We certainly appreciate your help. We feel we owe you more. Your help has made all the difference. I was starting to get an ulcer over this. What you planned for Gilbraltar was great! I think all I can handle is packing. Please use any or all of my emails to post to your web site as recommendation for your service. You are a lifesaver and I could go on to embellish your helpfulness, but I was waiting till we get back and even post some pictures from our digital camera. Thanks again.
MICHELE F.
LINCOLN CITY, OR
I found Timothy on a business Facebook page when I was seeking information on a 2013 Christmas Cruise for our extended family. He and I started conversing and discussing details for that cruise. He was attentive, competent, credible and extraordinarily helpful. He asked the right questions for me and he gave prompt and very knowledgable answers. In the interim I was also making other travel plans. Mr. Smalls met my every need with such concise accuracy and quick organization he literally took the trip totally under control and got me to my destination for an extended vacation in the Caribbean. He handled air flights, luggage and my lack of accessibility to long distances between connections. He handled lodging, too. I have yet to find as aspect of travel that Timothy will not/cannot handle. My business relies on Customer Service and professional salesmanship. I found the very same emphasis on these attributes, and more, from Timothy. There wasn't a question he couldn't answer or wasn't willing to find details for me. My travel has never been handled with such complete service and friendliness. With such care and attention I feel that I personally know Mr. Smalls and could ask him anything about travel arrangements. As a former school administrator I am a detailed and goal oriented business owner. I don't want anything left to chance. Timothy simply took over all that I needed and/or even anticipated. I am so pleased to have found him I would most certainly refer every traveler to him. His knowledge is up-to-date, competitive and carefully presented. From my conversations with him I understand he is always updating his skills and knowledge which is essential in all business ownership.
